Operations Assistant Manager

Summary

A US company that ships cars for individual customers, dealerships and business partners across the United States is hiring an Operations Assistant Manager to work remotely from Romania.

The company aims to give every customer the best experience at a fair, competitive price.

Responsibilities

• Supports customer service and billing
• Communicates with customers, operators and drivers
• Monitors transport activity and assigns trips to drivers
• Represents the company professionally to customers
• Helps build a team that grows with the company

Must have

• The drive to build a career in operations and in managing business units
• Creativity in finding the right solution for each customer request
• Clear, concise spoken and written communication, adapted to the audience
• Openness to honest feedback and to learning
• Patience and a positive attitude when coordinating shippers on the road through problems
• Self-direction: you look for ways to improve the work without being told
• Ease in tracking and coordinating deadlines

What the role offers

• Room to grow within the company
• Bonuses for performance and initiative
• Fully remote, for candidates based in Romania

Skills

• Customer service
• Billing
• Operations